Last updated 1 July 2025 · Applies to use of msdental.com.au and all clinic services
1. Acceptance
By using msdental.com.au or attending any MS Dental clinic, you agree to these Terms. We may update them at any time with notice posted here.
2. Appointments
- Cancellation: please give at least 24 hours' notice; late cancellations may incur a fee.
- Lateness: arriving 15+ minutes late may require rescheduling.
- Emergencies: same-day care at Fletcher is subject to availability and urgency.
3. Fees & Payment
- Fees are in AUD and include GST where applicable.
- Estimates are given before treatment; final costs may vary with clinical findings.
- Payment is due on the day. Interest-free plans are available, subject to eligibility.
- Medicare CDBS bulk billing applies for eligible children aged 2–17.
4. Health Fund Claims
We are a preferred provider for HCF, Westfund, CBHS and SMILE. Rebates are processed on the day via HICAPS. Your rebate depends on your level of cover; the gap payment is payable on the day.
5. Treatment Consent
All treatment proceeds only with your informed consent. You may ask questions, seek a second opinion or decline any procedure.
6. Website Disclaimer
Website content is general information only and is not a substitute for professional dental advice or a consultation with a qualified practitioner.
7. Liability
To the extent permitted by law, our liability for any service is limited to re-supplying that service or the cost of doing so.
8. Governing Law
These terms are governed by the laws of New South Wales, Australia.
9. Contact
[email protected] · (02) 4954 7722